Helados Estiu, S.A. is a business focused on the design, manufacturing, and marketing of ice cream products.

Our mission is to achieve customer satisfaction. This principle is supported by our management team, and known, understood, and accepted by all of the people who make up our organization. We are convinced that customer satisfaction is the way to achieve strong and lasting business relationships.

We are committed to the highest quality standards attainable in the market while offering competitive prices. We strive to meet the needs and expectations of our customers, through impeccable presentations, ensuring food safety, and guaranteeing maximum hygiene conditions and product conservation. We are dedicated to protecting the environment by minimizing the environmental impact of our activities.

As a result, we are committed to:

• Implementing a market-oriented strategy that allows us to continuously meet the needs of our consumers by delivering the products and services they demand. Our assets are quality, flexibility, and agility of response.
• Ensuring continuous improvement of our processes and products, complying with food safety standards, authenticity, legal and regulatory obligations, and both customer and internal requirements of Helados Estiu, S.A.
• Complying with the requirements specified by all interested parties, both legal and regulatory, and other requirements to which we want to commit ourselves, seeking the satisfaction of all parties and the continuous improvement of our Management System.
• Promoting a food safety culture within our company through training and creating awareness among our staff, enabling them to assume their responsibilities in terms of quality, safety, protection of the environment and sustainability across the entire value chain.
• Acting responsibly from an ethical and labour perspective, considering all human and ethical factors that, in the long term, are essential for the life of the company.
• Applying the required resources to achieve our environmental and quality objectives.
• Designing, building, and managing our facilities and processes to prevent food contamination, optimize the use of natural resources, and promote energy efficiency.
• Sharing and implementing our corporate policy at all levels of the organization, our customers, suppliers, contractors, the general public, and other interested parties.

These commitments provide the framework for action, establishment, and revision of our corporate goals, and should serve as a guide for everyone involved in the operation of Helados Estiu, S.A. Therefore, by integrating this policy into the planning and management of the company, we are able to provide a coherent response in those activities related to the environment, quality, and food safety.

Ribarroja, July 31, 2024