Helados Estiu, S.A. is a company whose main activity is focused on the design, manufacture and commercialization of ice cream.

Our priority objective is to achieve customer satisfaction, this principle being supported by the Management and known, understood and accepted by each of the people who integrate our organisation. We are convinced that customer compliance is the way to achieve strong and lasting business relationships.

Therefore, our mission is to be a quality benchmark in the market, at competitive prices and with the clear aim that our products meet the needs and expectations of our customers, through impeccable presentations and in maximum conditions of hygiene and conservation, all with the commitment to protect the environment and to focus our work on minimizing the environmental impact of our activities where possible.
For this, we commit ourselves to:

• Implement a market-oriented strategy that allows us to continuously know the needs of our customers and consumers, to meet these needs with the products and services demanded. Our tools: quality, flexibility and fast response.
• To assure the continuous improvement of processes and products and meeting the internal requirements of Helados Estiu, S.A., of the customer and those that are legal and regulatory.
• To comply with the requirements specified by the interested parties, both those that are legal and regulatory as well as other requirements to which we want to commit to, seeking the satisfaction of all parties and the continuous improvement of the Management System.
• To promote the knowledge of these requirements in our company, through the training and awareness of our staff, training them so that they can assume their responsibilities in quality, safety and environmental matters.
• For each and every one of the members of the organisation to act in a responsible way from the ethics and work perspective, taking into account all the human and moral factors that, in the long term, are essential for the life of the company.
• To ensure the availability of the necessary resources to achieve environmental and quality targets.
• To design, build and manage our facilities and processes with the best possible practices to prevent pollution, optimize the consumption of natural resources and promote energy efficiency.
• To disseminate our quality and environment policy to all levels of the organisation, customers, suppliers, contractors, general public and other interested parties.

These commitments provide the framework for action, establishment and review of the Objectives and Goals and should serve as a guide for all the people of Helados Estiu, S.A. so that, by integrating this policy into the planning and management of the company, a coherent response is ensured in those activities related to the Environment, Quality and Food Safety.
These commitments provide the framework for action, establishment and review of the Objectives and Goals and should serve as a guide for all the people of Helados Estiu, S.A. so that, by integrating this policy into the planning and management of the company, a coherent response is ensured in those activities related to the Environment, Quality and Food Safety.

Ribarroja, 25 June 2019